Sveim.com Shipping Policy

Thank you for visiting and shopping at Sveim.com. Following are the terms and conditions that constitute our Shipping Policy.

⏱️ Order Processing Time

We aim to get your curated finds to you as quickly as possible. All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped. Please note that during high-volume periods or promotional events, processing may be slightly delayed. If there will be a significant delay in the shipment of your order, we will contact you via email.

🚚 Shipping Rates & Delivery Estimates

We partner with reliable carriers to ensure your products arrive safely and efficiently.

• Standard Delivery: Our average delivery time is 3 to 8 business days once your order has been processed and dispatched from our fulfilment centre.

• Shipping Cost: We are pleased to offer free standard shipping on all orders, with no minimum purchase required.

Please note: Delivery delays can occasionally occur due to unforeseen circumstances with our carrier partners, weather events, or customs processing.

📍 Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24 hours. You can use this number to track your journey directly on our website or through the carrier’s tracking portal.

🛂 Customs, Duties, and Taxes

No hidden fees! All of our product prices are inclusive of all taxes, customs, and duties. The price you see at checkout is the final price you pay, ensuring a seamless and surprise-free delivery experience.

📦 Damages and Issues

We rigorously evaluate the quality of our products and packaging, but we understand that things can happen in transit. If you receive your order damaged, please contact us immediately at hello@sveim.com with a photo of the item and its packaging so we can evaluate the issue and make it right.

Please save all packaging materials and damaged goods before filing a claim.

🔍 Missing or Lost Packages

If your tracking information shows that your package was delivered but you have not received it, please contact the carrier directly to investigate. If you still need assistance after reaching out to the carrier, please contact our support team at hello@sveim.com, and we will do our best to help resolve the situation.

✉️ Contact Us

If you have any further questions regarding your order's shipping status, please don't hesitate to reach out to us at hello@sveim.com.